What happens if the server crashes?
The platform monitors all game servers continuously. When a crash is detected:
- The crash is logged and a support ticket is automatically opened
- The server logs are analyzed by AI to determine the cause
- An automatic restart is attempted within 60 seconds
- You will be notified by email if the server required manual intervention
Most crashes are resolved automatically within a minute or two. If your server has been down for more than 5 minutes, check your email for a notification or open a support ticket.
Your world data is safe — the last backup is always preserved and servers are never forcibly wiped during a restart.
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